| Recently, eTeacher conducted an online survey with its HebrewOnline students. The results of the survey show an astounding agreement on the quality and effectiveness of the courses, as well as on student satisfaction. |
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| 96% of students were very satisfied or satisfied with the overall quality of the course. |
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| 89% of students were very satisfied or satisfied with the content of the lessons. |
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Testimonials:
"I loved this class. I want to continue to take Hebrew lessons... I told all of my friends and family that they were not allowed to call me on Tuesdays, because that was my day to study Hebrew!!!!"
"I see and I appreciate how much you care for your students"
"I enjoyed it so much that I am looking forward to the next one. I hope there will be a course D in autumn."
"Excellent. I have learned so much"
"I really enjoy it and have so from the very start. Thank you, Hebrew Online. Toda."
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| 98% of students rated their instructor good-excellent. |
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| 99% of students thought that their teacher was knowledgeable of subject matter. |
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In answer to the question - "The greatest strength of this course is..." Students answered:
"The fact we have a live teacher from Israel, who is a native speaker of Hebrew!"
"The patience and ability of the instructor plays a very important role in our ability to learn."
"Excellent teaching!"
"Professional teacher, excellent training material, home learning"
"Patient, knowledgeable instructor"
"The Tutor, she is very caring and has a great sense of humour"
"First is Orna, the teacher, then are the didactics and the perfect technology behind it."
"Interaction with the instructor. We can ask questions, and we learn somewhat easily a new alphabet which is not an easy task."
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| 94% of students rated the Technical Support good-excellent. |
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| 95% of students rated the Customer Care good-excellent. |
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Customer & Technical Care Testimonials:
"Always on it! Called me back right away, I have been very impressed."
"Very fast and expert service"
"I was very impressed with the support team. Courteous, responsive and friendly. They answered all my questions and calls. Very well organized."
"Very responsive in a timely manner with issues that arise, and very patient, courteous and kind. That is important to me."
"The customer care team is very quick to response to our inquiries and needs."
"I was amazed to get support at 2 in the morning in Israel !!"
"I never met elsewhere people who reacted so fast to every problem and tried to solve it."
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In answer to the question - "The greatest strength of this course is..." Students answered:
"Organization--everything is so well planned out"
"Flexibility!"
"The fact we have a live teacher from Israel, who is a native speaker of Hebrew!"
"The book as well as the teacher were excellent"
"it is interactive, we can learn to speak Hebrew together."
"The greatest strength of this course is being able to take it in your home and download the lessons and watch the recordings over and over."
"The live Israeli instructor."
"The immediate speaking and the reading (without vowels) and that one can review the video as often as one wishes; that consolidates the acquired knowledge and also the speaking ability."
"It is very relevant. We discuss news and actual topics. Good combination of practicing to talk and learn grammar and new words."
"The organization of the teaching, the way things arrived before the grammatical explanation. So the explanation seems obvious"
"The opportunity to hear a native Israeli and to interact with real people in the class setting."
"The ability to talk ( and listen ) directly with a native instructor. The continual discussion, questions and answers, really helped my confidence in speaking. I tried to learn on my own earlier. This is a far superior method. : )"
"Its existence"
"Everything about it!!"
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Customer Satisfaction Survey
